The fastest way to get an answer is to contact the right office!


Questions about joining, membership status, paying dues, address/info changes, making donations, member log-in issues, mailing preferences, member cards, locating fellow members, deceased member notification, Kids Club, group tours to the Museum:

Email the Membership Office


Questions about hours of operation, admission prices, events, or mail order merchandise from the Museum Store:

Email the Museum


Questions on trains, manufacturers, catalogs and other train-related paper, and research questions:

Email the Library


Questions about the National Headquarters News, Interchange Point, or subscriptions for the Train Collectors Quarterly:

Email the Publications Office

Other Inquiries

General Inquiry Email

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